TNT Express — Point Of Interest in Gladstone Central

Reviews of TNT Express

• Jacob

  Added 2016.08.11

  Did not receive parcel with the service that was paid for. Had to ring around for a day to find it.
• Grace

  Added 2015.12.10

  Helpful crew! Great to deal with
• Ashton

  Added 2014.06.29

  TNT Airfreight sent to a Hotel with instructions delivery indicated card left, no card left at reception as indicated, advise TNT 10 minutes after receiving notification, indicated they would get the driver to turn around, crickets..... depending on Gladstone TNT is a huge risk for urgent items.
• Abigail

  Added 2014.06.12

  This is by far the worst delivery company to go through, they hire people who don't carry a mobile or know how to use the technology. So now my parcel is missing and no one wants to own up for their mistakes.
• Xavier

  Added 2013.10.17

  Horrible experience with TNT Gladstone receptionist. I lodged a return request to apple online store and was given a return number (RMA6xxxxxxxx) to give to TNT so they can print the return label for me. So, I went to TNT (16 Blain Drive, Gladstone, 4680) gave them the (RMA6xxxxxxxx) and the lady who I spoke to (blonde receptionist) was so rude and shut me off immediately by saying ' I can't accept it because you don't have the paperwork and blah blah blah, shouting to the top of her lungs....' She didn't even bother to call TNT call centre and ask what's happening. To the receptionist, I spoke to I think you don't deserve to be working there because you don't embody the values that TNT stands for which is customer relationship: "At TNT, we understand that the quality of the relationship with your customers is as important as the delivery of the shipment as promised." TNT I believe you need to train your employees on customer service. I would rather deal with pack and send company.